Frequently Asked Questions

Q: Method of Payment?

A: We happily accept all major credit cards-- Visa, MasterCard, Discover, & American Express. We also accept payments made by check or money order. We do not ship COD.

Checks and Money Orders may be sent to:

Top Brass, Inc.
10325 County Road 120
Salida, CO

Q: What are your hours of operation?

A: Sales: Monday through Friday, 8:00am to 4:30pm Mountain Time

Production : Monday through Friday, 7:00am to 3:30pm Mountain Time

Q: Do you accept returns?

A: Returns are accepted only with prior authorization. Please call (800) 836-4683 to request a return authorization. A 15% restocking fee will apply.

Q: What Type of Primers do you use?

A: We use CCI Primers. CCI #500 for the primed 9mm & 40 S&W and CCI #400 for our primed .223

Q: Do you ship internationally?

A: We do not offer international shipping at this time. Shipping is restricted to the 50 United States.

Q: What is the turnaround for shipping?

A:Our goal is to ship all orders within 5 business days. Orders placed after 12PM MST may not begin processing until the next business day. Orders placed over the weekend will not begin processing until the next available business day. As order volumes continue to be high, 50rd tray orders for 500 pieces or more may take up to 3-4 weeks for delivery at this time.

Q: What method of shipping do you use?

A: We use UPS Ground for shipping in the lower 48. Orders to Alaska and Hawaii are shipped via USPS Flat Rate


┬ęTOP BRASS, LLC 2015 -- PH: 1-800-836-4683

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